AI Share of Voice (AI SOV)
AI Share of Voice is a metric that measures the percentage share of mentions of your brand relative to all brands mentioned in the same AI responses.
Value range
Percentage: 0% – 100%
- 0% — your brand is not mentioned in any response
- 100% — your brand is the only one mentioned in responses (rare)
- Typical range for a market leader: 20–40%
Formula
Brand SOV
AI SOV = (brand_mentions / all_mentions_across_all_responses) × 100
Cluster SOV
For thematic clusters, SOV is calculated as volume-weighted:
Cluster SOV = (brand_mentions_in_cluster / all_mentions_in_cluster) × 100
Example
A project has 5 prompts. Across all responses, there are 30 total brand mentions:
- Your brand: 9 mentions
- Competitor A: 12 mentions
- Competitor B: 6 mentions
- Other: 3 mentions
AI SOV = 9 / 30 × 100 = 30%
Difference between Brand SOV and Cluster SOV
| Metric | Scope |
|---|---|
| Brand SOV | All prompts in the project |
| Cluster SOV | Only prompts in a given thematic cluster |
Cluster SOV helps identify thematic areas where your brand is stronger or weaker than competitors.
How do you increase AI SOV?
- Increase the number of mentions — build awareness and make AI cite your brand more often
- Analyze leaders — check snapshot views to understand why a competitor is mentioned more often
- Add prompts — more questions = more opportunities to appear
Note: SOV is a relative metric — an increase can come either from more mentions of your brand or fewer mentions of competitors.